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The Lean Lounge Episode 2: Mason Gray, College Senior to a Lean Practitioner.
Jeff is joined by his son Mason Gray as he shares his journey from a college senior implementing Lean as his capstone at a fish hatchery to becoming a Lean Practitioner. Mason discusses how he thought it was cool that his father traveled to client locations, especially when he did a long-term engagement at US…
The Lean Lounge Episode 3: Jeff’s guest is Retired US Army Major & Blackhawk Fighter Pilot Steve Phinney
Steve joins Jeff and talks about his Lean journey after retiring from the Army as a Blackhawk Fighter Pilot. Steve shares his transition into corporate America and becoming a Lean Six Sigma Master Black Belt. Major Phinney’s “Nugget of Knowledge” for listeners is to always empower your workforce to be engaged and prepared for the…
The Lean Lounge with Jeff Gray: Episode 1 The Cost of Poor Quality (COPQ)
Meet Jeff, the Lean Guru! With his ASQ Certified Black Belt, he’s like the wizard of efficiency. He’s not just a coach; he’s a Lean whisperer, helping leaders, managers, and frontline heroes in all sorts of industries to master Lean methodologies. Jeff doesn’t just teach; he builds bonds. He’s all about forging strong connections with…
The Lean Lounge with Jeff Gray Episode 2: Mason Gray Talks About How He Started His Lean Consulting Journey
Jeff talks with current and future business leaders about solutions to challenges that organizations large and small experience every day. Whatever industry you are in, listen to how optimizing operations within your business will increase revenue, eliminate roadblocks and increase customer loyalty. Jeff talks to Mason Gray, his son, and how he began to train,…
The Lean Lounge Episode 1 – The Cost of Poor Quality
Jeff Gray talks with business leaders about solutions to challenges that organizations large and small experience every day. Whatever industry you are in, listen to how optimizing operations within your business will increase revenue, eliminate roadblocks and increase customer loyalty. Jeff talks Cost of Poor Quality (COPQ), what exactly is it? How to identify…
The Lean Lounge with Jeff Gray: Episode 1 Cost of Poor Quality (COPQ)
Jeff talks with business leaders about solutions to challenges that organizations large and small experience every day. Whatever industry you are in, listen to how optimizing operations within your business will increase revenue, eliminate roadblocks and increase customer loyalty.
The LeanLounge with Jeff Gray: Episode 1 The Cost of Poor Quality (COPQ)
Jeff talks Cost of Poor Quality (COPQ), what exactly is it? How to identify it, and measure the financial loss within your processes, procedures and systems. Also, use the free COPQ Calculator on the Lean Revisions website.
Your Inputs are Your Guests’ Outputs…
Ensuring that problem issues, never arise When an issue arises, whether it be on a casino floor, in a restaurant, or during a security breach, your natural instinct is to diagnose the situation and mitigate the problem as quickly as you can. We simply, react, trying to figure out “How did this happen?”, “What could…
TG&H On Air – Raving Partners
Chris Faria: Hey everyone, it’s Chris Faria here from Tribal Gaming and Hospitality Magazine. Welcome to another special edition of T G & H on Air. We are speaking with Mason and Jeff Gray, Raving’s business optimization team. Welcome Jeff and Mason. Mason Gray: Hello. Hello. How’s everybody doing? Nice to be here. Chris Faria:…